ETS complete roof truss and floor joist services are driven by integrity, professionalism and expert knowledge; from design right through to delivery and site support.
Here’s how we work in detail:
Your initial enquiry
To enable us to provide you with an initial quotation you will need to supply us with your dimensions and / or drawings. These can be emailed to us (firstname.lastname@example.org), faxed over (01952 770073), or delivered in person.
If you have any issues or concerns while planning your project, please don’t hesitate to contact us for advice. Our team of highly qualified designers are on hand to help wherever they can.
Your quotation and designs
Once we have received your enquiry, we will put together your design and provide you with an initial quotation for the project based on the preliminary layout. The design will then be discussed and developed to ensure it meets your build requirements.
When the design has been finalised and agreed, an updated quotation will be provided.
This will include delivery to your site and if necessary a site visit from one of our design team to confirm dimensions and arrangements, this applies particularly to extension to existing roofs. When finalised and payment has been made, we will confirm your order.
Delivery of your order
The first step in processing your confirmed order is to send your trusses to manufacture, at this stage we will arrange suitable delivery dates with you.
The ETS 5 Day Delivery Promise includes:
- Delivery by our own transport fleet
- Detailed, easy to read structural drawings
- Cutting list for any loose timber to aid carpenters on site
- Laminated layout drawings
- Delivery to hard to access sites, using our own 4X4 and trailer unit.(see transport)
Supporting your build
ETS understands the critical nature of construction projects, from time and budget pressures, through to quality demands and resource shortages. Our experienced team are here to help ensure your build is as smooth and pain free as possible, from planning right through to completion.
If your construction team need help at any time during the build, they can get in touch directly with our specialists who are on hand to answer any queries, offering industry-best practice advice along the way.
We will provide a full set of calculations to prove the structural integrity of our roof trusses. This satisfies Building Control requirements for your project.